ABSTRACT
The standards defined by the human-computer interaction discipline highlight the need for renewed interpretation of services for the customer. Indeed the increasing number of original applications based on the progression of technology and the spread of sensors in almost every space (private and public) is the ground of potential benefits for the end users. Nevertheless every new advance in this scenario should take into account how technology is able to connect and be interfaced with the user natural language. In this regard, the following work proposes an analysis of the feasibility of a smart city public safety application in the context of Covid 19 exposure prevention. Particularly it will be observed how even a necessary service could be enhanced on its effectiveness if designed according to the human-computer-interaction standards. © 2021, IFIP International Federation for Information Processing.
ABSTRACT
The new coronavirus disease (Covid-19) pandemic in Italy formally started on 21st February 2020, when a 38-years old man was established as the first Italian citizen with Covid-19 in Codogno, Lombardy region. In a few days, the deadly coronavirus swept beyond expectations across the city of Bergamo and its province, claiming thousands of lives and putting the hospital in Treviglio under considerable strain. Since designated Covid-dialysis hospitals to centrally manage infected hemodialysis patients were not set up in the epidemic areas, we arranged to treat all our patients. We describe the multiple strategies we had to implement fast to prevent/control Covid-19 infection and spread resources in our Dialysis Unit during the first surge of the pandemic in one of the worst-hit areas in Italy. The recommendations provided by existing guidelines and colleagues with significant experience in dealing with Covid-19 were combined with the practical judgement of our dialysis clinicians, nurses and nurse's aides.